E3 overview - strategic control

In this lesson

1. 0:00 Strategic control and performance management overview
2. 0:45 Setting SMART targets and critical success factors
3. 2:04 Balanced Scorecard and performance measures
4. 3:09 External reporting and stakeholder communication
5. 3:34 Resource allocation and the nine M's model
6. 4:26 Game theory and real options explained
7. 5:24 Scenario planning for strategic uncertainty
8. 6:11 Types of change: adaptation versus revolution
9. 7:05 Organisational culture and change impact
10. 7:55 Leadership approaches to driving change
11. 8:19 Lewin's freeze frame model for implementation

About this lesson

Strategic control focuses on three key pillars: setting realistic, measurable targets aligned with your critical success factors; resource allocation using frameworks like the nine M's model; and change management to overcome barriers to implementation. You'll explore how to balance financial and non-financial performance measures using tools like the Balanced Scorecard, ensuring your strategy delivers both short-term results and long-term organisational health. The lesson also covers practical techniques including game theory (understanding how competitor actions affect your strategy), real options (recognising hidden opportunities from decisions), and scenario planning (preparing for multiple possible futures). The change management section—the most substantial part of this syllabus area—teaches you to distinguish between adaptation change (gradual shifts in customer tastes) and revolutionary change (rapid, dramatic shifts like the pandemic-driven move to home working). You'll learn how to assess the cultural impact of change, develop appropriate leadership responses, and choose between top-down and participative approaches to implementation. The lesson introduces Lewin's freeze-thaw-refreeze model as a practical framework for embedding lasting change in your organisation.

Duration: 9m