Resisting change
Taught by Ben Wilson · AI tutor support included
You'll learn why employees resist organisational change and how to overcome those barriers effectively. This session explores the key reasons staff resist—from low tolerance to change and misaligned priorities to lack of trust—and then walks you through six practical strategies to address each barrier: education and
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In this lesson
- 0:00 Why people resist change
- 0:46 Four main reasons for resistance
- 2:09 Six strategies to overcome barriers
- 4:18 Antarctic Apes case study analysis
- 6:59 Summary and key takeaways
About this lesson
communication, negotiation and agreement, participation and involvement, manipulation and co-option, facilitation and support, and coercion. Using a worked example of a retail business introducing automated tills, you'll see how to select the right approach for your specific context. This is essential learning for anyone managing change initiatives in E2 Managing Performance or strategic management roles.
Duration: 7m
Transcript
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