E2 overview - managing people performance - part 1

In this lesson

1. 0:00 Section B: Managing people and performance
2. 0:22 Key concepts in management theories
3. 1:11 Traditional versus modern authority structures
4. 3:09 Authority, accountability and delegation
5. 5:01 Key concepts in leadership theories
6. 6:15 Transactional versus transformational leadership
7. 9:22 Distributed leadership explained
8. 11:15 Ethics and leadership fundamentals
9. 13:38 Managing performance: core components
10. 14:38 Target setting criteria and importance
11. 16:36 Performance appraisal purposes
12. 18:06 Discipline and sanctions process

About this lesson

This first part introduces you to key management and leadership theories—from classical approaches to contemporary models—and explores how authority and empowerment are reshaping modern organisations. You'll discover the critical distinction between accountability and delegation, and understand why this matters in practice. The session then moves into leadership styles, contrasting transactional leadership (focused on rewards and compliance) with transformational leadership (focused on inspiration and radical improvement). You'll also explore distributed leadership, where accountability is shared across team members rather than held by a single leader. Throughout, ethics is woven in as fundamental to good leadership, not an afterthought—it informs daily decisions and shapes organisational culture. Finally, you'll be introduced to managing performance itself, which sits at the heart of E2. This covers the behavioural side of performance (motivation and target setting) and the structural side (measurement, appraisal, and discipline). You'll learn the four key criteria for effective targets—job-related, controllable, measurable, and objective—and why poor target setting often leads to demotivation. The section also outlines the disciplinary framework you'll use in practice: from informal conversations through to formal warnings and, where necessary, sanctions. This overview equips you with the language, frameworks, and reasoning you'll need to tackle performance management scenarios throughout the E2 course and in your professional role.

Duration: 22m