Key features of performance management - part 2
Taught by Hugo Newman · AI tutor support included
You'll learn the three core features of effective performance management according to Armstrong's framework: line management responsibility, specificity to your organisation's needs, and future orientation.
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In this lesson
- 0:00 Armstrong's three features of effective performance management
- 1:29 Building a performance management framework
- 2:19 Five-step performance management process explained
- 4:33 Real-world evidence on feedback frequency
- 7:00 Cargill case study: everyday performance management
- 8:55 Planning, monitoring, and corrective action cycle
About this lesson
This lesson walks you through a practical five-step performance management cycle—from deriving departmental objectives through to formal review—and explains why ongoing feedback and engagement between managers and their teams drives measurable business results. You'll also see real-world evidence from Gallup and Cargill showing how continuous, employee-centred performance management reduces absenteeism and turnover while improving profitability and engagement. This content is essential for Performance Management (PM) and will help you understand how to design and implement effective systems in practice.
Duration: 10m
Transcript
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