Creating a digital workforce

In this lesson

1. 0:00 Creating a digital workforce overview
2. 1:49 Attracting and retaining digital talent
3. 4:17 Becoming an employer of choice
4. 5:24 Developing digital skills internally
5. 7:13 Building digital leadership capability
6. 8:49 Fostering a digital culture
7. 9:59 Harmonising work environments
8. 11:31 Integrating an on-demand workforce

About this lesson

Rather than simply surviving change, you'll discover how to position your team to thrive in a digital environment by attracting digital talent, developing skills, and fostering a culture that embraces innovation. The World Economic Forum framework covers attraction and retention of digital staff, becoming an employer of choice, and developing digital skills through both external hiring and internal upskilling. You'll explore how to build digital leadership—whether through coaching existing leaders to embrace new technologies or bringing in a chief digital officer—and how to foster a digital culture where junior staff feel empowered to propose new processes and challenge the status quo. The lesson also addresses the practical realities of transformation: harmonising physical work environments to support new technologies like robotics and automation, and integrating an on-demand workforce through freelancers and digital business platforms. You'll learn why relying solely on new hires is unrealistic for most organisations, and how to balance external talent acquisition with upskilling your existing team. This content is relevant to the E1: Managing Finance in a Digital World module and equips you with a structured, actionable approach to workforce transformation that goes beyond technology adoption to create genuine organisational change.

Duration: 14m