Communication - part 3
Taught by Hugo Newman · AI tutor support included
You'll learn to identify and manage the most common communication problems that arise in organisations, from distortion and noise to perceptual bias and cultural misalignment.
This lesson is part of a paid course
Buy the course to unlock every video lesson and the AI Tutor, plus mock exams with feedback on CIMA courses.
Already bought? Sign in
Ask the AI tutor anything about this lesson
It knows every lesson in the course — explanations, clarifications, practice questions.
In this lesson
- 0:00 Communication problems overview
- 0:25 Distortion noise and signal interference
- 1:14 Overload perceptual selection and bias
- 2:31 Status priorities and message timing
- 3:52 Conflict and channel appropriateness
- 5:33 Managing communication problems effectively
- 6:31 Consistency simplicity and infrastructure
- 8:05 Training feedback and self-awareness
- 10:53 Language skills and building trust
About this lesson
This video walks you through thirteen key barriers to effective communication—including overload, poor channel choice, and status-related issues—and equips you with practical principles to prevent them. Whether you're preparing for SBL, E2, or any CIMA or ACCA module that covers organisational behaviour and leadership, understanding these obstacles and how to overcome them is essential for building credibility and driving results in your role. By mastering clarity, consistency, simplicity, and audience understanding, you'll communicate more effectively, reduce conflict, and strengthen trust across your team.
Duration: 12m
Transcript
Every lesson comes with a full searchable transcript - included with the course.
Get the E2 Objective Test course
All 109 video lessons, timed mock exams marked instantly with an explanation for every question, an AI Tutor in every lesson and lifetime access.
Already bought? Sign in