The human relations school - part 2
Taught by Hugo Newman · AI tutor support included
In this lesson, you'll explore Maslow's Hierarchy of Needs and understand how it applies to motivation in the workplace. You'll learn the five levels of need—from basic physiological requirements through to self-actualisation—and see how each manifests in a management context, from job security and pay to recognition
This lesson is part of a paid course
Buy the course to unlock every video lesson and the AI Tutor, plus mock exams with feedback on CIMA courses.
Already bought? Sign in
Ask the AI tutor anything about this lesson
It knows every lesson in the course — explanations, clarifications, practice questions.
In this lesson
- 0:00 Maslow's Hierarchy of Needs Introduction
- 1:04 The Five Levels of Needs Explained
- 2:07 Applying Maslow's Theory to the Workplace
- 3:12 Key Limitations and Weaknesses
- 5:40 Knowledge Check Questions
- 7:27 Lesson Summary and Key Takeaways
About this lesson
and meaningful work. This theory is essential for the human relations school of management and helps explain what drives employee behaviour and engagement. The lesson also examines the significant limitations of Maslow's model. While it offers useful insights, research has revealed that people don't progress through needs in a rigid sequence—they pursue multiple needs simultaneously, and the theory lacks strong empirical support. You'll explore real-world counterexamples, such as artists who achieve self-actualisation despite unmet basic needs, and discover how cultural bias affects the model's application beyond Western contexts. Understanding these weaknesses is crucial for applying motivation theory critically in exam questions and real management situations. By the end, you'll be able to compare Maslow's approach with Herzberg's Two Factor Theory and Mayo's findings from the Hawthorne Studies, recognising how these complementary theories build a more complete picture of workplace motivation. The lesson includes practice questions to test your understanding of key concepts from the human relations school.
Duration: 9m
Transcript
Every lesson comes with a full searchable transcript - included with the course.
Get the E2 Objective Test course
All 109 video lessons, timed mock exams marked instantly with an explanation for every question, an AI Tutor in every lesson and lifetime access.
Already bought? Sign in