Behavioural aspects of control - part 1
Taught by Hugo Newman · AI tutor support included
You'll learn how control operates at different organisational levels and discover four key control strategies—output, bureaucratic, clan, and personal centralised control—that shape employee behaviour.
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In this lesson
- 0:00 Behavioural control in performance management
- 0:32 Three levels of organisational control
- 1:08 Childs' four control strategies explained
- 1:30 Output control and passive management
- 2:21 Bureaucratic control in stable environments
- 3:23 Clan control through shared values
- 3:48 Personal centralised control in owner-managed firms
- 5:03 How organisations transition between control strategies
- 6:03 Target setting and employee motivation
- 8:50 Four essential criteria for effective targets
About this lesson
This lesson explores how each strategy works in different contexts and why organisations often blend them as they grow. You'll also master the critical principles of effective target setting, including why poorly designed targets demotivate staff and what makes targets actually work: they must be job-related, controllable, data-compatible, and objectively measurable. This foundational understanding of behavioural control is essential for Performance Management and helps you design systems that motivate rather than frustrate your team.
Duration: 11m
Transcript
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