Project personnel roles - part 1

In this lesson

1. 0:00 Project manager role and responsibilities
2. 3:00 Project manager vs operational manager
3. 4:04 Key duties of the project manager
4. 6:00 Understanding groups and teams
5. 7:06 Common problems in project teams
6. 8:21 Tuchman and Jensen's six stages
7. 9:08 Forming stage and team building
8. 10:00 Storming through adjourning stages
9. 12:22 Adapting management approach by stage

About this lesson

You'll discover what distinguishes a project manager from an operational manager, explore the eight key duties every project manager must fulfil (from planning and resource acquisition to control and quality assurance), and understand the critical difference between groups and teams in a project context. The second half focuses on practical team development using Tuckman and Jensen's six-stage model: forming, storming, norming, performing, dawning, and adjourning. You'll learn how each stage presents different challenges and requires different leadership approaches—whether that's facilitating ice-breakers during forming, encouraging debate during storming, or carefully managing the emotional complexity of project closure. The lesson also highlights common team problems (unclear goals, poor structure, weak leadership, lack of commitment) and how skilled project managers address them. This foundation is crucial for managing real projects effectively. By understanding both the strategic role of the project manager and the dynamics of team development, you'll be better equipped to lead cross-functional teams, keep projects on time and budget, and navigate the human side of project management—something that goes well beyond technical planning tools.

Duration: 13m