Negotiation - part 1
Taught by Hugo Newman · AI tutor support included
In this first part of our negotiation module, you'll learn what negotiation actually is and why it matters for your role. We'll define negotiation as a process where two parties work together to reach a jointly acceptable agreement—not a confrontation where one side wins and the other loses.
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In this lesson
- 0:00 Understanding negotiation as joint agreement
- 1:23 Purposeful persuasion and constructive compromise
- 3:04 When to use compromise versus persuasion
- 4:05 Conflict resolution and group decision making
- 5:17 Distributive versus integrative negotiation
About this lesson
You'll explore the two main approaches: purposeful persuasion, where you use facts and logic to convince the other party to move toward your position, and constructive compromise, where both sides identify common ground and move toward the middle. Understanding these principles will help you navigate real workplace situations more effectively, whether you're resolving conflict or making group decisions. We'll also cover the two main negotiation scenarios you'll encounter: distributive negotiation, where resources are fixed and one person's gain is another's loss, and integrative negotiation, where effective negotiation creates value for both parties. Most real negotiations combine elements of both approaches—you might start by persuading, then move toward compromise when needed. This foundation prepares you to handle negotiations with confidence, whether you're dealing with conflict resolution or collaborative problem-solving in your organisation.
Duration: 7m
Transcript
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