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Lesson 89 H1aH1bH4a

Other structures

In this lesson, you'll explore alternative organisational structures that break away from traditional hierarchies and create flexibility, collaboration, and innovation.

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In this lesson

  1. 0:00 Boundaryless organisations and network structures
  2. 0:34 Virtual organisations and remote working models
  3. 2:39 Hollow structures and outsourcing strategy
  4. 3:49 Internal partnering and breaking down silos
  5. 4:47 External partnering approaches and benefits
  6. 7:01 Risks and implications of external partnerships
  7. 8:39 Baldrige model for performance excellence
  8. 9:56 Applying Baldrige to strategic planning and improvement

About this lesson

You'll learn about boundaryless organisations including network structures (collaborating with external partners), virtual organisations (relying on digital platforms with geographically dispersed teams), and hollow structures (retaining core functions in-house while outsourcing non-core activities). This content is relevant to Strategic Management modules across CIMA and ACCA qualifications, where understanding different structural approaches helps you evaluate how organisations can adapt to competitive pressures. The lesson also covers internal and external partnering strategies. Internal partnering involves breaking down departmental silos through cross-functional collaboration, while external partnering encompasses outsourcing, offshoring, and global business services. You'll examine the implications of these approaches—including benefits like cost savings and specialist expertise, alongside risks such as quality control, data security, and coordination challenges that require robust contractual agreements and ongoing relationship management. Finally, you'll be introduced to the Baldrige model, a framework for assessing organisational performance excellence across seven key areas: leadership, strategy, customers, measurement and knowledge management, workforce, operations, and results. This model helps you identify strengths and improvement opportunities, supports strategic planning and goal setting, drives process improvement and innovation, and emphasises the critical role of customer focus and leadership in driving organisational success.

Duration: 11m

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