Performance objectives
You'll learn how performance objectives cascade through an organisation, from strategic long-term goals down to day-to-day operational targets. This video breaks down the performance hierarchy—strategic, tactical, and operational levels—showing you how to set aligned objectives that actually drive results.
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In this lesson
- 0:00 Performance hierarchy overview
- 0:16 Strategic plans and objectives explained
- 1:11 Tactical plans and resource management
- 2:18 Operational plans and day-to-day control
- 3:02 Cascading objectives through hierarchy
- 4:49 Organisational size and objective scope
- 6:05 Alignment and measurement flow
- 6:50 Common exam mistakes and misalignment
About this lesson
You'll see worked examples of how a 10% profit increase flows into specific department and individual targets, and discover how organisation size affects where decisions sit in the hierarchy. Essential for PM and SBL papers, this foundation helps you design coherent performance management systems and spot misaligned objectives in exam scenarios.
Duration: 7m
Transcript
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