Question 2 - Part b

In this lesson

1. 0:00 Evaluating ERP system implementation
2. 1:20 Understanding enterprise resource planning basics
3. 2:44 Identifying performance issues from scenario
4. 4:27 Real-time reporting and inventory improvements
5. 6:09 Automating purchase orders and reducing errors
6. 8:01 Assessing integration benefits and staff concerns
7. 10:32 Building your recommendation with business case
8. 12:39 Structuring your answer for maximum marks

About this lesson

This video walks you through part b of a 10-mark question, showing you how to identify key advantages—such as real-time reporting, faster decision-making, and reduced manual errors—and how to balance these with a realistic assessment of implementation challenges. You'll see how to support your recommendation with evidence from the scenario, maintain a professional tone when questioning management assumptions, and structure your answer to hit all the marks available. The session demonstrates practical techniques for tackling case study questions: using scenario details rather than generic points, building talking points around definitions so you can explain concepts clearly, and developing a balanced evaluation that considers both benefits and potential concerns. You'll also learn how to handle your working notes—keeping them neat during the exam and using appendices if needed—so your final answer stays focused and easy for markers to follow. This approach applies across SBL and other case study papers where you need to evaluate business decisions.

Duration: 14m