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Lesson 56 B4cB4dB4fA1g

Not-for-profit organisations

You'll learn how to manage and evaluate the performance of not-for-profit organisations, including charities, NGOs, cooperatives, and public sector bodies.

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In this lesson

  1. 0:00 Not for profit organisations overview
  2. 0:36 Characteristics and objectives of NFPs
  3. 1:47 Types of not for profit organisations
  4. 4:10 Public sector organisations explained
  5. 4:49 Value for money as performance measure

About this lesson

This lesson covers the key characteristics that distinguish not-for-profits from commercial businesses—including their focus on value for money rather than profit maximisation, their funding through grants and donations, and their mix of paid staff and volunteers. You'll explore how to set appropriate objectives and targets for these organisations, and discover why benchmarking is such a crucial performance management technique in the not-for-profit sector. This is essential knowledge for Advanced Performance Management, particularly when tackling exam questions that require you to adapt standard performance management principles to organisations operating without a profit motive.

Duration: 5m

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