Human resource management

In this lesson

1. 0:00 What is human resource management
2. 1:50 HR success formula: opportunity, skill and motivation
3. 3:02 HR elements and strategic planning
4. 5:10 Performance management and target setting
5. 6:59 Appraisal process and multiple purposes
6. 7:55 Dimensions, standards and rewards framework
7. 10:18 KPIs and smart standards evaluation
8. 12:25 Reward motivators and controllability

About this lesson

You'll explore how to set effective performance targets, use appraisal processes to monitor progress, and structure reward systems so that individual motivation supports company objectives. The lesson covers the core HR framework: what makes HR strategic, how performance management links individual targets to organisational goals, and the three building blocks—dimensions, standards and rewards—that ensure your people are working towards the right outcomes. You'll see practical examples of key performance indicators across financial, customer, operational and innovation areas, and learn how to evaluate whether targets are clear, achievable and fair. By the end, you'll understand how to design HR systems where what gets measured gets done, what gets measured and reported gets done well, and what gets rewarded gets repeated. This is essential knowledge for managing people effectively and ensuring that your workforce directly contributes to strategic success.

Duration: 14m