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Lesson 96

The role of IT in change

Hugo Newman

Taught by Hugo Newman · AI tutor support included

Understand how IT drives organisational change and competitive advantage across product design, manufacturing, and service delivery. Explore the strategic applications of IT technologies—from CAD and CIM systems to digital platforms—and how they enable agility, remote work, and improved coordination. Learn to evaluate IT's role in transforming business structure and fostering competitive dynamics in modern enterprises.

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In this lesson

  1. 0:00 Introduction to IT and Change
  2. 0:43 Innovations in Products and Services
  3. 1:39 Manufacturing and Production Evolution
  4. 2:17 Employee Mobilisation and Utilisation
  5. 3:22 Enhancing Remote Work and Service Provision
  6. 4:12 IT's Role in Competitive Dynamics
  7. 4:51 Communication and Coordination through IT
  8. 5:24 IT as a Source of Unity and Structure
  9. 6:09 Conclusion on IT's Role in Business Change

About this lesson

Discover how IT is a pivotal force in driving change within modern businesses, shaping everything from product innovation to organisational structure. This video delves into the multifaceted roles of IT, from revolutionising product design and manufacturing processes with technologies like CAD and CIM, to empowering remote work and enhancing service delivery through digital platforms. Learn how IT not only streamlines operations but also fosters competitive advantage and organisational agility. Unlock insights into leveraging IT for strategic transformation and staying ahead in today's rapidly evolving business landscape.

Duration: 6m

  • IT-enabled product and service innovation
  • CAD and CIM in manufacturing transformation
  • Remote work and digital service delivery
  • IT and organisational agility
  • Communication and coordination systems
  • Competitive advantage through technology

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