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Lesson 69

Operations management and efficient delivery - part 1

Hugo Newman

Taught by Hugo Newman · AI tutor support included

Operations management drives profitability and competitive advantage by optimising how organisations produce and deliver goods and services. This lesson explores Porter's value chain model as a framework for identifying where value is created, reducing waste, and improving efficiency across all business functions. Understanding these principles enables finance professionals to collaborate effectively with operations teams and support sustainable organisational growth.

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In this lesson

  1. 0:00 Introduction to Operations Management
  2. 1:40 Understanding the Value Chain
  3. 8:31 Value Chain Example with Netflix
  4. 11:11 Extending to Value Networks

About this lesson

Unlock the secrets to operational efficiency and transformative value chain management in this insightful video. Explore how operations management optimises the production and delivery of goods and services, emphasising profitability, reduced waste, and enhanced corporate reputation. Delve into Porter's value chain model, understanding its crucial role in adding customer value and streamlining processes. This video promises to equip you with strategies to boost efficiency and profitability while maintaining a strong customer focus. Perfect for business professionals aiming to elevate operational practices and drive sustainable growth.

Duration: 12m

  • Operations management fundamentals
  • Porter's value chain model
  • Primary and support activities
  • Value chain analysis and optimisation
  • Value networks and extended supply chains
  • Operational efficiency and profitability

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