Industry overview - Part 4 - Themes 07 and 08
Taught by Stuart Murphy · AI tutor support included
You’ll learn how to evaluate AI liability and governance, using the Air Canada chatbot and Chevrolet “$1 car” cases to apply the reasonable consumer test.
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In this lesson
- 0:00 AI liability and governance introduction
- 0:42 Air Canada AI liability case
- 3:03 Chevrolet chatbot and reasonable consumers
- 7:20 AI governance controls before deployment
- 10:00 Allocating liability for wrong advice
- 13:10 Industry consolidation and valuation multiples
- 18:39 Applying valuation and acquisition concepts
- 20:42 Dividend policy and AI financing
- 23:22 How to justify exam recommendations
About this lesson
The lesson explains key controls, including disclosure, human escalation, contract terms, testing and monitoring, and how responsibility for incorrect AI advice may be allocated. You’ll also explore industry consolidation, valuation multiples, dividend policy, financing an AI investment programme and synergies in the business process outsourcing sector. The session links these issues to exam requirements, including advising on financing strategies, acquisitions, unsolicited bids and dividend decisions, with guidance on justifying a logical, commercially sound recommendation for higher marks.
Duration: 25m
Transcript
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