Industry overview - Part 3 - Themes 05 and 06
Taught by Stuart Murphy · AI tutor support included
You’ll learn how to analyse agent attrition, employee well-being and people-related cybersecurity risks in an industry analysis case study.
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In this lesson
- 0:00 Theme Five: Attrition and Well-being
- 0:17 Calculating Attrition And Replacement Costs
- 2:22 AI Makes Human Work Harder
- 5:01 Risk Registers And Risk Appetite
- 9:34 Evaluating Attrition Reduction Proposals
- 12:41 When People Cause Security Breaches
- 15:45 Outsourcing Security Controls
- 18:49 Internal Audit And Incident Response
About this lesson
The lesson applies staff turnover data, median and average measures, replacement costs and early warning indicators to assess business impact and recommend ways to reduce attrition. You’ll also practise evaluating risk registers, risk appetite, control environments and internal audit responses. This is relevant to case study questions requiring recommendations on AI implementation, employee retention, insider data breaches, outsourced operations, control failures and immediate and longer-term risk mitigation.
Duration: 22m
Transcript
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