Wuudbreak pre-seen analysis - Part 4
Taught by Louise Setton · AI tutor support included
You’ll learn how to analyse the final sections of the Would Break pre-seen, focusing on yield management, dynamic pricing, occupancy, staffing, cleaning, franchised restaurants, CCTV and customer satisfaction.
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In this lesson
- 0:00 Opening: Yield Management And Stays
- 4:01 Fixed Stays And Flexibility
- 6:28 Dynamic Pricing And Accommodation Yield
- 14:35 Skilled Staff And Operational Capability
- 21:03 Cleaners And Guest Experience
- 26:22 Franchised Food Courts And Make-Or-Buy
- 33:06 Cleaning Bottlenecks And Quality Control
- 37:02 CCTV, Occupancy And Data Privacy
- 41:57 Occupancy, Growth And Guest Loyalty
- 49:02 Improving Guest Feedback Surveys
About this lesson
The lesson highlights how to identify operational risks, assess value creation and recommend relevant financial and non-financial KPIs. You’ll also explore potential exam scenarios, including capacity management, make-or-buy decisions, project management, data privacy, staff training, service quality and growth options. The analysis shows how to apply tools such as the value chain, balanced scorecard, investment appraisal and IFRS 15 to support well-reasoned recommendations in the case study exam.
Duration: 52m
Transcript
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