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Lesson 37

Mini-mock 1 walkthrough - Part 2

Louise Setton

Taught by Louise Setton · AI tutor support included

Learn how to answer a CIMA Core Activity question on managing the costs of quality in Woodbreak’s park supermarkets. You’ll apply the prevention, appraisal, internal failure and external failure cost categories to issues such as expired refrigerated products, poor-quality fresh food, customer complaints and food

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Summarise lesson Key concepts Practice questions

In this lesson

  1. 0:00 Subtask Two: Managing Quality Costs
  2. 1:14 Food Quality Problem And Requirements
  3. 2:40 Pause And Attempt The Question
  4. 3:02 Structuring The Applied Answer
  5. 6:31 Managing Internal Failure Costs
  6. 8:39 Managing External Failure Costs
  7. 9:37 Measuring Quality Control Effectiveness

About this lesson

safety risks. You’ll also learn how to structure an exam-ready recommendation, justify each proposed control and use performance measures such as stock write-offs, expired products found and food quality complaints. This mini mock helps you practise applying theory to a realistic case study rather than giving a purely textbook response.

Duration: 11m

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