Not for profit organisations
You'll learn how to assess performance in not-for-profit and public sector organisations using frameworks beyond traditional profit metrics.
This lesson is part of a paid course
Buy the course to unlock every video lesson and the AI Tutor, plus mock exams with feedback on CIMA courses.
Already bought? Sign in
Ask the AI tutor anything about this lesson
It knows every lesson in the course — explanations, clarifications, practice questions.
In this lesson
- 0:00 Performance analysis for not-for-profits
- 0:25 Understanding not-for-profit organisations
- 1:47 Key objectives in the not-for-profit sector
- 3:04 Value for money framework explained
- 4:30 Applying the three Es to care provision
- 7:33 Non-financial performance indicators matter
- 9:09 Challenges with measuring qualitative performance
About this lesson
This lesson covers the unique objectives these organisations face—from surplus maximisation to client satisfaction—and introduces the value for money framework with its three key pillars: economy (acquiring quality at lowest cost), efficiency (using resources effectively), and effectiveness (achieving organisational objectives). Through practical examples like a health and care home, you'll discover how to identify appropriate performance measures and understand why non-financial indicators are essential for comprehensive evaluation. This content is relevant to Performance Management and Strategic Management papers, helping you recognise that not-for-profits require multidimensional assessment combining financial and qualitative metrics to avoid short-termism and capture true organisational performance.
Duration: 13m
Transcript
Every lesson comes with a full searchable transcript - included with the course.
Get the Performance Management course
All 87 video lessons, an AI Tutor in every lesson and lifetime access.
Already bought? Sign in