Management information
You'll learn how management information serves distinct purposes across planning and control functions, and how Anthony's hierarchy classifies information by organisational level.
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In this lesson
- 0:00 Using management information effectively
- 0:16 Planning, control and feedback loops
- 1:10 Anthony's hierarchy of information
- 1:52 Strategic level decision making
- 2:09 Tactical level monitoring and control
- 2:32 Operational level daily activities
About this lesson
This lesson covers the three tiers of information use—strategic, tactical, and operational—and explains why different management levels require different types of data to make effective decisions. Understanding this framework is essential for Performance Management and Strategic Business Leader papers, where you'll need to demonstrate how organisations use information systems to support decision-making at all levels. By the end, you'll be able to identify which type of information supports which management function and level, a key skill for case study success.
Duration: 3m
Transcript
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