Social, environmental and technological factors
You'll learn how social, demographic, environmental and technological factors shape business operations and strategy—essential knowledge for the Business and Technology examination.
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In this lesson
- 0:00 Social, environmental and technological factors
- 0:41 Social and demographic characteristics explained
- 1:57 Population demographics and their business impact
- 2:32 Social class, values and consumption patterns
- 3:26 Classifying social, demographic and economic trends
- 5:10 Environmental factors and sustainability defined
- 6:26 Three dimensions of sustainable development
- 7:04 Defining sustainability for long-term impact
- 8:54 Stakeholder benefits of sustainable operations
- 11:49 Technology impact on organisational structures
- 12:06 Outsourcing, downsizing and delayering explained
- 13:47 Advantages and disadvantages of outsourcing
- 16:16 Technology impact on planning and hierarchies
About this lesson
This lesson breaks down three key areas: social and demographic characteristics (population size, age, income, education) and how they influence consumption and labour availability; environmental factors and sustainability, including the three dimensions of sustainable development (economic, environmental and social); and technological impacts on organisational structure through outsourcing, downsizing and de-layering. You'll explore real exam-style questions on classifying trends, defining sustainability and evaluating the advantages and disadvantages of outsourcing. By the end, you'll be confident applying these external factors to analyse business decisions and understand why sustainability matters to all stakeholder groups—from customers and employees to shareholders and communities.
Duration: 18m
Transcript
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