Terms and Conditions of Use


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

For users who have purchased a product from VIVA Financial Tuition, permission is granted to view the corresponding study materials on VIVA Financial Tuition's website. For users who purchase a product granting access to a Case Study course or courses, one copy of the accompanying Case Study documents on VIVA Financial Tuition's website may be downloaded for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on VIVA Financial Tuition’s web site;
iv. remove any copyright or other proprietary notations from the materials;
v. or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by VIVA Financial Tuition at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Users who purchase an All Access pass/membership are entitled to request a full refund if they make the refund request within 72 hours of making the purchase. A condition of receiving the full refund will be losing the product access originally acquired by making the purchase.


The materials on VIVA Financial Tuition’s web site are provided “as is”. VIVA Financial Tuition makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VIVA Financial Tuition does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

The information contained within this website is provided for informational purposes only and should not be used for therapy purposes. The use of this website does not imply nor establish any type of doctor/patient relationship. No diagnosis or treatment is being provided by the use of this website. The use of this website does not constitute nor offer any specific medical or psychological advice whatsoever to anyone and is not intended for that use. This website is not responsible for any misinterpretation of the information provided within this website or any consequences resulting from the use of this website. This website takes no responsibility for any websites that may be linked to this website nor imply any relationships or endorsements to any linked website.


In no event shall VIVA Financial Tuition or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on VIVA Financial Tuition’s Internet site, even if VIVA Financial Tuition or a VIVA Financial Tuition authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on VIVA Financial Tuition’s web site could include technical, typographical, or photographic errors. VIVA Financial Tuition does not warrant that any of the materials on its web site are accurate, complete, or current. VIVA Financial Tuition may make changes to the materials contained on its web site at any time without notice. VIVA Financial Tuition does not, however, make any commitment to update the materials.

Discounts Policy

All stated discounts apply to the original sale price of the item in question. VIVA Financial Tuition does not extend its discounts retroactively to those who have already purchased a discounted product before the discount was applied.

Refunds Policy

VIVA Financial Tuition allows refunds only in cases where (i) the customer requests a refund within 72 hours of purchasing the relevant product and (ii) there are demonstrable defects in all of the media files comprising the product that inhibit the customer's full access to the product. In the case of (i), it is the customer's responsibility to check the product within 72 hours of making the purchase. In the event that a refund is given, the purchased items will be removed from the customer's VIVA Financial Tuition account.

Pass Guarantee (valid on Case Study courses purchased prior to January 1st 2021 only)

With the Pass Guarantee, if a Pack customer sits and fails to pass the Case Study exam for which the Pack was prepared, then VIVA will grant access to the subsequent equivalent Case Study Pack for that level free of charge, provided that the following condition (C) is met: (C) the customer sends a copy/scan of their official CIMA results for the previous Case Study only, to info@vivatuition.com. The customer is also entitled to freely access each new subsequent Case Study Pack at that level, provided they fulfill condition (C) above each time.

Please note that the Pass Guarantee is void if the customer fails to attempt the next official CIMA Case Study exam at that level, for whatever reason.


VIVA Financial Tuition has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by VIVA Financial Tuition of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

VIVA Financial Tuition may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to VIVA Financial Tuition's web site shall be governed by the laws of the Republic of Ireland without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.