Terms and Conditions of Use


By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

For users who have purchased a product from VIVA Financial Tuition, permission is granted to view the corresponding study materials on VIVA Financial Tuition's website. For users who purchase a product granting access to a Case Study course or courses, one copy of the accompanying Case Study documents on VIVA Financial Tuition's website may be downloaded for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on VIVA Financial Tuition’s web site;
iv. remove any copyright or other proprietary notations from the materials;
v. or transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by VIVA Financial Tuition at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on VIVA Financial Tuition’s web site are provided “as is”. VIVA Financial Tuition makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, VIVA Financial Tuition does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

The information contained within this website is provided for informational purposes only and should not be used for therapy purposes. The use of this website does not imply nor establish any type of doctor/patient relationship. No diagnosis or treatment is being provided by the use of this website. The use of this website does not constitute nor offer any specific medical or psychological advice whatsoever to anyone and is not intended for that use. This website is not responsible for any misinterpretation of the information provided within this website or any consequences resulting from the use of this website. This website takes no responsibility for any websites that may be linked to this website nor imply any relationships or endorsements to any linked website.


In no event shall VIVA Financial Tuition or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on VIVA Financial Tuition’s Internet site, even if VIVA Financial Tuition or a VIVA Financial Tuition authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on VIVA Financial Tuition’s web site could include technical, typographical, or photographic errors. VIVA Financial Tuition does not warrant that any of the materials on its web site are accurate, complete, or current. VIVA Financial Tuition may make changes to the materials contained on its web site at any time without notice. VIVA Financial Tuition does not, however, make any commitment to update the materials.

Discounts Policy

All stated discounts apply to the original sale price of the item in question. VIVA Financial Tuition does not extend its discounts retroactively to those who have already purchased a discounted product before the discount was applied.

Refunds Policy

VIVA Financial Tuition allows refunds only in cases where (i) the customer requests a refund within 1 hour of purchasing the relevant product and (ii) there are demonstrable defects in all of the media files comprising the product that inhibit the customer's full access to the product. In the case of (i), it is the customer's responsibility to check the product within 1 hour of making the purchase. In the event that a refund is given, the purchased items will be removed from the customer's VIVA Financial Tuition account.

Lifetime Pass Guarantee

With the Lifetime Pass Guarantee, if a Pack customer sits and fails to pass the Case Study exam for which the Pack was prepared, then VIVA will grant access to the subsequent equivalent Case Study Pack for that level free of charge, provided that the following condition (C) is met: (C) the customer sends a scan of an official national identification document (e.g. passport) as well as a copy/scan of their official CIMA results for the previous Case Study only, to info@vivatuition.com. The customer is also entitled to freely access each new subsequent Case Study Pack at that level, provided they fulfill condition (C) above each time.

Please note that the Lifetime Pass Guarantee is void if the customer fails to attempt the next official CIMA Case Study exam at that level, for whatever reason.


VIVA Financial Tuition has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by VIVA Financial Tuition of the site. Use of any such linked web site is at the user’s own risk.

Site Terms of Use Modifications

VIVA Financial Tuition may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to VIVA Financial Tuition's web site shall be governed by the laws of the Republic of Ireland without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy (Effective as of 25/05/2018)

We enjoy our own privacy, so being respectful of and protecting your private information is important to us. This Statement of Privacy applies to the www.vivatuition.com and VIVA Financial Tuition and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to VIVA Financial Tuition include www.vivatuition.com. VIVA Financial Tuition website is an information site. By using the VIVA Financial Tuition website, you consent to the data practices described in this statement.

We have reviewed and updated our Privacy Policy as of 25/05/2018, in order to bring VIVA Financial Tuition into compliance with the EU’s General Data Protection Regulation (GDPR). VIVA Financial Tuition does not share website users’ personal data with any private third parties for commercial, promotional or advertising purposes. In the unlikely event that VIVA Financial Tuition wishes to share users’ personal information with third parties in the future, explicit prior consent will be requested from each user beforehand and no user’s personal data will be shared without that user’s explicit prior consent.

By subscribing to VIVA Financial Tuition’s mailing list, users agree to receive information pertaining to VIVA’s products and services. Subscribers have the opportunity to unsubscribe at any time in the future by clicking the unsubscribe link located at the bottom of any of our mailing list emails.

VIVA Financial Tuition uses MailChimp (https://mailchimp.com) as the marketing automation platform for its mailing list communications. By choosing to remain subscribed to the mailing list, you acknowledge that the information you provide will be transferred to MailChimp for processing purposes in accordance with their Privacy Policy and Terms of Use, which you can review by clicking on the hyperlinked text for each above.

VIVA Financial Tuition does not store users’ credit card or billing information on its website. Customers’ credit card and billing information is processed by VIVA’s payment gateway provider, Stripe (https://stripe.com). All credit card and billing information is stored on Stripe’s secure servers. Users who purchase items through VIVA’s website acknowledge that the credit card and billing information they provide will be transferred to Stripe for processing purposes in accordance with their Privacy Policy and Terms of Use, which you can review by clicking on the hyperlinked text for each above.

Collection of your Personal Information

VIVA Financial Tuition may collect personally identifiable information, such as your name. If you purchase VIVA Financial Tuition’s products and services, we collect billing information. This information is used to complete the purchase transaction.

Information about your computer hardware and software may be automatically collected by VIVA Financial Tuition. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the VIVA Financial Tuition website.

VIVA Financial Tuition encourages you to review the privacy statements of websites you choose to link to from VIVA Financial Tuition so that you can understand how those websites collect, use and share your information. VIVA Financial Tuition is not responsible for the privacy statements or other content on websites outside of the VIVA Financial Tuition website.

Use of your Personal Information

VIVA Financial Tuition collects and uses your personal information to operate its website(s) and deliver the services you have requested.

VIVA Financial Tuition may also use your personally identifiable information to inform you of other products or services available from VIVA Financial Tuition. VIVA Financial Tuition may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

VIVA Financial Tuition does not sell, rent or lease its customer lists to third parties.

VIVA Financial Tuition may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VIVA Financial Tuition, and they are required to maintain the confidentiality of your information.

VIVA Financial Tuition may keep track of the websites and pages our users visit within VIVA Financial Tuition, in order to determine what VIVA Financial Tuition services are the most popular. This data is used to deliver customized content and advertising within VIVA Financial Tuition to customers whose behavior indicates that they are interested in a particular subject area.

VIVA Financial Tuition will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VIVA Financial Tuition or the site; (b) protect and defend the rights or property of VIVA Financial Tuition; and, (c) act under exigent circumstances to protect the personal safety of users of VIVA Financial Tuition, or the public.

Security of your Personal Information

VIVA Financial Tuition secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. However, if in the process of a purchase you expose your information to a third party, VIVA Financial Tuition does not accept responsibility for any financial losses that may be incurred thereby.

Cookie Policy for VIVA Financial Tuition

This is the Cookie Policy for VIVA Financial Tuition, accessible from https://vivatuition.com.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

• Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including: YouTube; Facebook; Twitter; will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info@vivatuition.com